LegaFi Vivid Vision 2027
LegaFi Law
Snapshot
It’s December 31st, 2027, and LegaFi Law is the largest consumer-focused law firm in the nation.
We increase access to justice for consumers and the average person. By leading with empathy, compassion, and integrity, we’re elevating the legal industry as a whole. LegaFi Law is not just setting a standard of excellence for what’s expected, but what is delivered for individuals who need representation.
Core Values
Lead With Empathy:
We actively seek to understand where a client is coming from and fight to leave them in a better position than where they started.
Dedication to Client Success:
We are intentional about delivering exceptional client care and approach each interaction with their best interests in mind.
Success Through Teamwork:
We assume responsibility for each client’s journey and harness the power of collaboration among our team and co-counsel to achieve the best possible outcome.
LegaFi Law
Culture
At LegaFi, we’re creating something special. Nothing that we do is average. If you’re here, you’re exceptional. We perform at a peak level because we want to deliver extraordinary care to our clients. By holding ourselves accountable to excellence, we inspire everyone around us to show up as their best selves.
Compassion sets the tone for all interactions, while a genuine sense of care and camaraderie lightens the load. Feedback is accepted as an opportunity to do things better—a gift that pushes us to do things better—a gift that pushes us to raise the bar for our abilities, skills, and confidence as individuals and as a team. Communication is dynamic. Whether meeting face-to-face or chatting over Zoom, conversations are conducted in methods reflective of their level of importance and urgency. When there’s a challenge, we step up to the plate. It’s an opportunity to be solution-focused while keeping clients top-of-mind.
We maintain the highest level of legal standards and we’re not afraid to challenge the status quo. Team members are encouraged to take innovative approaches to outdated practices. Just because someone’s been doing it one way, doesn’t mean it’s the right way. We want our team to think differently, leverage technology, and improve processes knowing they’ll be supported if they make a mistake.
We celebrate the individual just as much as the collective. Gratitude can go both ways. When our team members accomplish individual milestones, we celebrate together because we all win in the end. Our people are doing lots of interesting things. From coaching soccer teams to cheering their kids through gymnastics competitions, we recognize their wins as much as we do a major courtroom accomplishment. The celebrations peak at our exceptional annual event where the whole team meets up to revel in our collective success and work together through various workshops to improve ourselves for our clients.
LegaFi Law
Team
Scott Hardy, Founder and CEO, drives the vision of our organization while our Chief Operating Officer brings the vision to life on a day-to-day basis. The Chief Finance Officer produces reports, projections, and analyses of our financial resources so we can predictably strategize, execute, and expand. Camille Bass, Compliance Attorney, is our legal North Star who ensures everything we do is in alignment with the rules of the Arizona State Bar. The Head of Co-Counsel Relations is at the helm of all co-counsel interactions while the Head of Client Relations nurtures the client experience with the utmost care.
Core Business Activities
LegaFi Law is the leading consumer law firm in the United States. We connect people to financial justice. We don’t just provide legal representation in plaintiff and mass action cases, we provide access to justice for the average person.
LegaFi Law increases access to justice for those who truly need an advocate, especially those in underserved communities. We handle each individual with exceptional care. Our co-counsel are amongst the most successful attorneys in the country, allowing us to expand our level of support to the specific areas our clients need help. Communication is the backbone of our trusted relationships. We ensure clients are aware of the status and timeline of their case and maintain realistic expectations throughout their journey. The client experience couldn’t be more seamless. Our digital approach meets clients where they’re at, offering a direct connection to LegaFi Law right at their fingertips. With compassion, empathy, and the strength of our resources, we help clients make the best of an unfortunate situation and move through this chapter of their lives.
LegaFi Law
Offices
We may be a remote workforce, but our centrally located Phoenix headquarters provide a home base for our team to gather. The upscale, elevated atmosphere offers an environment where everyone can flourish in their own way. Private spaces support the autonomy of focused work while collaborative areas thrum with the energy of connection, conversation, and collective effort. State-of-the-art technology amps up our approach to client advocacy while social spots to share a meal or rev up the pinball machines, balance our drive towards success.
LegaFi Law
Sales & Marketing
We advocate for everyday people who have suffered physical, financial, and punitive damages and are searching for justice.
Their commitment to seek legal action for being wronged matches our commitment to advocate in their pursuit of justice.
Our deep access to Top Class Actions and flexibility to work with other world-class marketing teams encourages potential clients to find our door with ease. Strong relationships with our co-counsel expand our reach, reducing client acquisition costs to the lowest among national law firms. As a result, we sign thousands of clients every month and maintain the lowest client fallout rate in the industry.
Talk Around Town
We’re not out to be an average law firm, we’re here to be an extraordinary legal resource for our clients. And it shows.
Our clients refer to us as the best consumer law firm in the country.
LegaFi Law
Financials
Our commitment to delivering exceptional client care is as noteworthy as the results we deliver. We aim to secure the highest average returns per client in the industry, winning millions of dollars in verdicts and settlements for those we advocate for. As a result, we’ve become one of the fastest-growing consumer law firms in the country as recognized by the INC 5000 list. As our success grows, so does our ability to support the dreams of our team members, clients, and communities.
Giving Forward
LegaFi Law is an advocate for justice at every level. We are proud to partner with Public Justice, the American Association for Justice, and the Impact Fund in the fight against civil injustice.
LegaFi Law
Scott Hardy
Founder & CEO
Founder Feeling
We’re redefining the standard of excellence in the legal industry by putting clients first. Delivering an unprecedented level of empathy and care is something near and dear to our hearts. It is not what we do, but who we are. It’s a way of being and doing things that comes naturally to us. It’s a habit of excellence that pervades every part of our culture.
Our team’s ability to consistently deliver this level of care is a testament to the power of each individual. I hope they feel powerful, because they should. They should feel that joy and success, because they are all a part of creating this. We’re one of the largest law firms in the country. Together, we built LegaFi Law. This is not just a place of active participation. It is where each team member belongs. Each individual is a part of this legacy, something that will last long beyond any of us. LegaFi Law will continue to provide access to justice for all Americans for decades to come.
If you want to challenge yourself within the largest consumer law firm in the country, while helping those who truly need help during the hardest part of their lives,
